Frequently Asked Questions
Everything you need to know about shopping with Generations – from our doorstep to yours.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. As we curate styles for all generations, fits may vary between slim and relaxed; we recommend measuring a similar garment you own for the most accurate comparison.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label. Please note that for hygiene reasons, earrings and intimate apparel are final sale.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new look sooner. You will receive a tracking number via email as soon as your package departs our warehouse.
Are your materials sustainably sourced?
At Generations, we prioritize longevity. We are committed to increasing our use of organic cotton and recycled polyester each season. You can find specific fabric compositions and sustainability certifications listed in the 'Product Details' section of each item.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for added flexibility.
Do you ship internationally?
Yes, Generations ships to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your location. Please be aware that duties and taxes may be applied by your local customs office.